In case of dispute the consumer may resort to an alternative Resolution Entity Consumer Disputes:

Lisbon Consumer Conflict Arbitration Center Rua dos Douradores, 116, 2º – 1100-207 LISBON

Tel: 218 807 030 / Fax: +351 218 807 038

Email: juridico@centroarbitulholisboa.pt / director@centroarbitaduralisboa.pt

Web: www.centroarbitaduralisboa.pt

More information on Consumer Portal: www.consumidor.pt